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Agreement to Terms

By accessing and using the Chalvornswyxol website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our services. If you are a consumer, nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 or, where applicable, the Consumer Contracts Regulations 2013.

Services Description

Chalvornswyxol provides travel planning consultation services, including:

  • Personalised travel itinerary creation
  • Destination recommendations and advice
  • Accommodation and activity suggestions
  • Travel logistics guidance

We act as consultants and advisors. We do not operate as a travel agency and do not make bookings on your behalf unless explicitly agreed.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Use our services for lawful purposes only
  • Respect intellectual property rights
  • Not misrepresent your identity or affiliation

Payment Terms

Payment for consultation services is due as specified in your selected package. All prices are in British Pounds (GBP) unless otherwise stated and include VAT where applicable. Payments are processed securely through our payment partners. Refunds and cancellations are governed by our Return and Refund Policy.

Cancellation and Withdrawal Rights (Consumers)

If you are a consumer and you contract with us at a distance (e.g. online or by phone), you may have a right to cancel within 14 days under the Consumer Contracts Regulations 2013. If you request that we begin the consultation service within the 14-day cancellation period, you acknowledge that you will lose the right to cancel once the service has been fully performed. Our Return and Refund Policy sets out how refunds are handled and does not affect your statutory cancellation or refund rights.

Intellectual Property

All content on the Chalvornswyxol website, including text, graphics, logos, and itineraries, is our intellectual property. Itineraries provided to you are for your personal use only and may not be shared, reproduced, or distributed without permission.

Limitation of Liability

Chalvornswyxol provides travel planning advice based on our expertise and research. We are not responsible for:

  • Changes to third-party services, prices, or availability
  • Travel disruptions beyond our control
  • Decisions made based on our recommendations
  • Acts of third parties including hotels, airlines, or tour operators

Modification of Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms. For existing contracts, we will not change terms to your disadvantage without your agreement where the law requires it.

Complaints and Disputes

We aim to resolve any complaint quickly and fairly. If you have a complaint about our services or these terms, please contact us using the details below. We will acknowledge your complaint and respond within a reasonable time (typically within 14 days). If we cannot resolve the matter, you may use alternative dispute resolution or the courts as set out below. If you are a consumer, you may also be entitled to use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or other certified dispute resolution schemes.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Contact Information

For questions about these Terms of Use, please contact us:

Chalvornswyxol
103 Bonchurch Rd, London W10 5NN, United Kingdom
Email: chat@chalvornswyxol.world
Phone: +44 7475 699963